Built for Attorneys & Law Firms

Communicate with all Clients - Simply and Securely.

Relay is a secure communications solution with real-time translation, allowing your firm to chat with clients in 100+ languages—retaining attorney-client privilege.

Attorney-Client Privilege Preserved
End-to-End Encrypted
No External Access to Chats

100+ Languages, Instantly

Communicate in your clients preferred language instantly with no outside translation tool. Each person sends and receives in their own selected language—no interpreter required.

Client-Privilege kept Safe

All chats are fully encrypted. No Relay employees or external parties can access your conversations. Chat data is never used for AI training, and sessions can be auto-deleted.

Hassle-Free for Clients

Start conversations instantly. Your client receives a text, taps a link, and starts chatting from their phone browser. No app download, no account creation, no learning curve.

How It Works

Send a secure invitation link via SMS or email to an encrypted chat. Clients join instantly through their phone browser, choose any language, and begin communicating in seconds—no setup required and no risk of phishing.

1

SMS/Email Invitation

From the Relay platform, initiate contact. The client receives a text and/or email in their own language.

2

Two-Step Verification

"Hi, this is [Your Firm]. Reply 1 to chat securely now, or 2 to schedule a call." The client replies "1." Since they initiated the request to chat, they expect the follow-up message. This eliminates the phishing ("smishing") concerns from outside links.

3

Secure Encrypted Web Session

The client instantly receives a tokenized link that opens a secure, encrypted chat in their phone's browser. From here, everything is translated in real-time. You type in English, they type in their language. The full dual-language transcript is available for export.

4

Export & Delete

Export the complete bilingual chat transcript to your case management system with one click. Optionally configure automatic session deletion once exported, ensuring no conversation data lingers.

💬 SMS in Preferred Language "Reply 1 to chat securely now" ✓ Client Replies "1" Double opt-in = no phishing concern Encrypted 🔒 HTTPS Secure Browser Chat Real-Time Translation AES-256 at rest • TLS 1.3 in transit • Tokenized session 📋 Export Multi-Language Transcript One-click export to your case file Optional auto-purge after export Privilege Protected
Interactive Demo

See It in Action

Watch how an attorney communicates with a Spanish-speaking client to schedule a deposition prep meeting—securely and in real-time.

Secure Chat

Maria Gonzalez

Transcript exported to case file

Why Law Firms Choose Relay

Eliminate the cost and inefficiency of scheduling interpreters for every routine client interaction.

✗

Without Relay

→ Need to hire a live interpreter at $2–$3/minute just to schedule a meeting or confirm an address

→ Delays of hours or days waiting for interpreter availability

→ Texting clients directly over standard SMS risks exposing PII on unsecured channels

→ Sending unfamiliar links to clients triggers phishing fears and low response rates

→ Third-party interpreter present during privileged conversations raises privilege waiver concerns

✓

With Relay

→ Handle routine logistics (scheduling, document requests, confirmations) instantly for free

→ Reserve expensive live interpreters strictly for depositions and hearings

→ All communication happens in an encrypted browser session, never over SMS

→ "Progressive Trust" flow means clients expect and trust the link when it arrives

→ No third party reads chat content. Privilege is preserved.